Frequently Asked Questions

Common Queries and Questions

This section aims to provide new and existing tenants with information about serviced and virtual office services. We take great pride in the services we provide and encourage our tenants to share any ideas that will help us provide an even better service.

Serviced Offices FAQs

  • What is a Serviced Office? +

    A fully serviced office is an individual office in a shared building in which all basic business services are managed centrally. The great advantage to this is that your set-up costs are minimal and your monthly rent will include all utilities and essential business services.
  • How can I rent an Office at Martland Mill? +

    If we have office space available it will be highlighted on the Serviced Office page here. Either complete the form and a member of the team will be in touch or call us on 01704 891151 and we will set a time for you to come and view the office space and facilities included.
  • Is there a deposit to pay? +

    Yes - equivalent to one month's rent.
  • What does my Rental Agreement include? +

    Fully furnished office (including electricity & gas central heating) with telephones, broadband, receptionist service and free use of in-house conference room.
  • Can I move in the straightaway? +

    Yes. We can set up offices in a matter of hours.
  • Are there any other additional costs? +

    All tenants are liable for business rates in respect of their occupation. However, if this will be your only business address you would qualify for small business rate relief which is currently 100 per cent for all premises with a rateable value of less than £6,000 (all the offices at Martland Mill come within this limit). Premium rate phone calls and calls from international mobiles are chargeable.
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Virtual Offices FAQs

  • What is a Virtual Office? +

    Virtual Office space allows you to have an address for your professional business and access to other essential business services such as call answering.
  • Why Would I need a Virtual Office? +

    A virtual office works for different types of business as it provides a prestigious business address whether a one-man band working from home, an SME looking to find new clients in a new location or a larger business with partners or affiliates based around the country.
  • What is Included in a Virtual Office Package? +

    We have 3 plans available to suit your needs. Basic Plan £4pw, Standard Plan £7pw, Advanced Plan £15pw, for more details please refer to our Virtual Office page on our Website. *Minimum term 6 months.
  • Can I hire a meeting room? +

    As a Virtual Tenant you can hire the meeting room, please refer to our Meeting Room page on our website for pricing.
  • Can I use the business address on my Company stationery? 

  • How Do The Call Answering Services Work? +

    You divert your phone, we answer your calls, we can transfer your calls or take messages for you. Please see our Telephone Answering page on our website for more details.
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